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Same day delivery | Free shipping over €150,- | Worldwide Shipping

Currency:

EUR

Delivery & Returns

For a dutch version of this page go to: 

Delivery & Returns NL

Payment

Payment is done in the currency of the webshop, namely Euro. You can pay for your order with Creditcard, Ideal, Paypal or Mister Cash.

Payments to AMATØR are safely conducted.

Delivery 

Shipping cost

AMATØR offers free standard delivery on orders above 150 Eur. Please note that free shipping will be applied to your order at checkout. 

The Netherlands
- Standard: €6
- Same day delivery: €12 

Rest of Europe
- Standard: €12

Rest of the world
- Standard: €29.99
- Order above: €250,- free shipping  

Delivery time

The Netherlands
Orders from the Netherlands will be delivered standard within 2 - 3 working days. With 'Same day delivery' if consumers place an order (Only for shipping in The Netherlands) before 1 pm they will receive it the same day. The service is available Monday-Friday and orders will be delivered between 6.00 pm and 10.30 pm. Once your order has been shipped, you will receive a tracking code that allows you to follow your parcel until arrival. 

Europe
Expected shipment time within Europe is 2 - 5 working days, depending on country & postal code. Once your order has been shipped, you will receive a tracking code that allows you to follow your parcel until it has arrived.

 

Return and exchange policy

If the merchandise does not meet your expectations, then it can be exchanged. However, there are certain conditions attached to this process.

 

Exchanges

If the color or the size of the article does not meet your expectations, then you may exchange your order, or certain products within the order.

Within 14 days of receiving your order, you must send an email to customerservice@amatorcollection.com that contains:
- your intention to return the specific article from your order;
- the specific product(s) that you wish to return;
inform us of the article that you wish to receive in exchange or if you would like to have a refund.
- and the order number associated with the order.

At this time, you can also inform us of the article that you wish to receive in exchange. You can then post the envelope, or the package with the article you wish to exchange, back to AMATØR.

You are responsible for the postage costs of the returned article.
We hold the right not to accept returned packages and envelopes where the postage costs have not been completely paid for.

 

Returns

We strive to deliver the best possible products. If, however, you are unsatisfied with your order (or certain products within an order), then you can return it within 14 days of receiving the order.
You must fill in the return form and send an email to customerservice@amatorcollection.com that contains:
- your intention to return the specific article from your order;
- the specific product(s) that you wish to return;
- and the order number associated with the order.

Once we have received your email informing us of your intention to return articles from your order, and we have received the returned merchandise, we will send you a confirmation email. Once we have established that the returned merchandise has been received in good condition, we will reimburse you for it (excluding the postage costs) into your bank account within 5 working days. 

Please inform us the reason for the return so that we can continue to improve our merchandise and our service.


Our return address is: 

AMATØR
TNV. AMATØR ONLINE
Runstraat 26 
1016 GK, Amsterdam
The Netherlands